Error found in the store filter - customer satisfied

Zufriedenheit wegen gefundenen Fehlern durch automatisierte Website Tests
Zufriedenheit wegen gefundenen Fehlern durch automatisierte Website Tests

We recently discovered an error in our client's store on page 4. Our client had previously told us that there had been problems with the filters in the past, so we started searching. Our automated tests detected the error after a few minutes, which would have been a really hard and long job manually.

Now the bug was quickly identified and we have a video and screenshot about it. The development team can quickly fix the bug with the help, which makes the client and their customers happy. By fixing this bug, we can also help protect people with intolerances to certain foods.

This is exactly what the filter for an e-commerce solution with recipes from a food startup is all about. Now really every dish is lactose-free when the filter is checked. We are happy to be able to help in such cases!

All about the Website Testing Use Case
 

E-commerce success due to careful quality control: Why regular tests are essential for smooth operations

Qualitätskontrolle durch automatisierte Tests
Qualitätskontrolle durch automatisierte Tests

As an e-commerce project manager, it is important to make sure that the online store always works properly and all products are available. In daily operations many technologies come together and it is almost impossible to check all changes and updates manually. Therefore, regular testing is important to ensure that all branded vendors are available in the store and that there are no errors.

Thanks to our tests as continuous precautions, major problems can be avoided. For example, one manufacturer changed its interface without informing our customers. This could have resulted in a blank page for users and a bad signal for our customers. However, through daily testing, the problem was quickly discovered and we were able to respond directly.

It is therefore important that e-commerce project managers perform regular quality checks to ensure the smooth operation of the online store and avoid major problems. Our tests are the right tool for this and are very easy to use via desktop PC and smartphones.

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Automated test saves startup from email disaster

Video Monitoring um durch automatisierte Website Tests gefunden und Bugs zu sehen
Video Monitoring um durch automatisierte Website Tests gefunden und Bugs zu sehen

The e-health startup suddenly had problems with email delivery, and no new customers could register. The external mail provider was over the mailing limit and emails were no longer being delivered.

Our tests quickly uncovered the fault in the software infrastructure: With our video monitoring and the corresponding screenshot, we were able to react quickly and avert major damage.

The manual test of a user login would have been costly and time-consuming. Thanks to our automated test, we were able to help quickly and reliably and provide clarity in the startup's processes.
 

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Webshop unreachable due to internal server error (error code 500)

Warnschild 500 internal Server Error
Warnschild 500 internal Server Error

An event organizer was no longer able to sell merchandise because the web store had a 500 error code and so there was an internal server error. 
 

This error could have had serious consequences if it had not been identified in time by our test setup. A permanently unreachable page is excluded from Google's search index.
 

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Tracking pixel stops shopping cart - Console log would have been enough

Einkaufswagen der seine Produkte im hohen Bogen durch einen Javascript Error verliert.
Einkaufswagen der seine Produkte im hohen Bogen durch einen Javascript Error verliert.

A non-functional shopping cart is a nightmare for all e-commerce operators. In this case, the Testify team was confronted with a bug that caused the total prices of an online ticket seller's shopping cart to not play out properly, despite adjusting the quantity. A critical UX bug that could cost customer trust. This bug was actually apparent after quickly checking the console using the F12 key.

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New layout and all social media links do not work

Social Media Verlinkungen sind für SEO Zwecke unverzichtbar
Social Media Verlinkungen sind für SEO Zwecke unverzichtbar

Checking links is important. Most link checkers validate internal links. External links to other pages are also important. If they do not work, it has a negative impact on the Google ranking of your own pages. 
 

Very important are the links to the own social media profiles, such as Instagram. Here, a lot of energy is paid to the content. All the more annoying when, during a relaunch, the fancy icons in the footer still have no goals and were simply forgotten...

 

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TESTIFY saves Mother's Day: Successful bug fix for voucher codes

Mutter und Tochter freuen sich am Muttertag.
Mutter und Tochter freuen sich am Muttertag.

As a problem with too long coupon codes occurred on an e-commerce platform just before Mother's Day, the TESTIFY team got involved. Efficient JavaScript form validation fixed the error, saved Mother's Day, and delighted the client's development team.

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Mobile shopping without problems: TESTIFY solves shopping cart problem

Online Shopping über das Handy - kein Problem solange der Warenkorb funktioniert
Online Shopping über das Handy - kein Problem solange der Warenkorb funktioniert

TESTIFY successfully fixed a shopping cart issue on an e-commerce platform that was affecting the mobile shopping experience. The team was able to optimize the mobile view by testing thoroughly on different devices and screen sizes.

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