Use Case 8 TESTIFY optimizes the mobile shopping experience: shopping cart problem solved
About the client
The client is a user of the e-commerce platform who has encountered a problem with the mobile view of the shopping cart.
What happened?
In the mobile view, the shopping cart was covered by the menu bar. This caused difficulties in accessing the shopping cart and affected the shopping experience.
How could such a mistake happen?
This error might have occurred due to insufficient testing of the mobile view. Especially with different screen sizes and device types, there may be layout issues that were overlooked during testing.
How difficult was the testing for the TESTIFY team?
The TESTIFY team had to simulate different mobile devices and screen sizes to reproduce the problem. This included documenting the problem with screenshots and detailed descriptions. They also tested different solutions to fix the problem, which required additional effort.